Yes. Phase One Works holds ISO 9001:2015 for quality management, CHAS and SSIP accreditation for health and safety, and Constructionline Gold membership, and we carry full public and employer liability insurance. For higher-risk elements such as asbestos removal, we work through pre-approved specialist contractors who hold their own licences and are audited against current HSE requirements.
We regularly take on the principal contractor role under CDM 2015, managing the full enabling works package, coordinating other trades, and holding overall responsibility for site safety. On other projects, particularly where a main contractor is already appointed, we work as a specialist subcontractor delivering a defined scope of work.
You can call, email, or use our contact form to ask for a free estimate. For an accurate quote, it helps to have drawings or a floor plan, a basic idea of scope, and whether you need a full strip-out or soft strip or full demolition work. We can arrange a site visit to assess the work ourselves and advise on what surveys or information might be needed before pricing is finalised.
Every project is assigned a dedicated project manager who stays with you from initial scoping through to handover, even when different specialist teams (asbestos, temporary works, groundworks) are brought in for specific phases. This is deliberate.
Yes, we offer site visits as a standard practice before we price anything beyond a straightforward, well-documented job. It allows us to assess access, existing services, structural condition, and any complicating factors that drawings alone won't show, particularly in London, where older buildings and tight urban sites often have quirks that only become apparent in person.
For smaller, self-contained jobs, a few weeks' notice is often workable. For larger or more complex projects, particularly anything involving asbestos surveys, temporary works design, or coordination with a main contractor's wider programme, we'd recommend engaging us at least four to six weeks ahead of your intended start date.
We can run these phases back to back as a single continuous programme. We retain the same project team and site knowledge throughout the project, rather than losing time and information at each handover point.
If we uncover a suspected hazardous material mid-works, we stop work in that area immediately, isolate it, and arrange testing through our specialist partners before proceeding. We'll then talk you through the findings, the revised programme impact, and the options, rather than pressing on and dealing with the consequences later.
A significant amount of our work takes place in live, occupied environments, from tenanted office floors to retail units trading throughout a refurbishment. This means planning around operating hours, using quieter methods or phased working where required, isolating services without impacting unaffected areas and keeping tenants or occupiers informed of what is happening and when.
As per the City of London Corporation, all kinds of demolitions, stripouts and enabling works in London usually take place between 8:00 AM and 6:00 PM, Monday to Friday, and 8:00 AM to 1:00 PM or 2:00 PM on Saturdays. Noisy work is not allowed on Sundays or bank holidays. The exact working hours may vary by borough and by site.
We use standard mitigation measures, such as water suppression for dust and enclosed or low-noise plants, where restrictions require it. We'll confirm the specifics with you and the relevant council as part of project planning.
Serving party wall notices and appointment of surveyors is usually down to the client or their surveyor, as it is a legal process between adjoining owners and not a construction task. We are happy to speak to your party wall surveyor to ensure that our method statement aligns with their requirements.
We work to whatever conditions have been attached to the planning consent or listed building consent, which often means retaining specific fixtures, finishes, or structural elements that would ordinarily be removed as part of a standard strip-out or demolition. This requires closer coordination with the client's heritage consultant or conservation officer than a typical project, and our teams are experienced in protecting and carefully removing materials around features that need to be preserved rather than treating the whole scope as a clean strip.
Where a project carries risk to adjoining structures, we install monitoring points to track movement in real time throughout the building works. This is a key step for adjusting the method or sequencing if readings approach the agreed tolerances.
We coordinate service disconnections as part of our MEPH validation and isolation process, which involves identifying every live service on site, confirming with the relevant utility provider or building management, and formally isolating supplies before any removal work begins. For larger sites, the process may also involve liaising directly with utility companies for formal disconnection where full removal (rather than just isolation) is required. We'll clarify what's needed for your specific site during the survey stage.
Our projects achieve an average recycling rate of around 98%, and that figure covers segregation across the full range of materials typically removed during strip-out and demolition, including metals, timber, plasterboard, concrete, and M&E components, not just the easiest fractions to recycle. Materials are sorted on site wherever practical and sent to licensed recycling or disposal facilities, with waste transfer documentation provided as part of project handover.
Yes. We work regularly on BREEAM-rated projects. If your project is working toward BREEAM or a similar framework, please let us know right away so we can tailor our approach to waste management and reporting to suit your assessors’ requirements.
Materials with genuine reuse or resale value, such as reclaimed timber, fixtures, or architectural features, can be salvaged and retained or redirected rather than sent for recycling by default, where that's agreed in advance. If material reuse or a circular approach matters to your project, this is worth raising during the scoping stage, since it can affect sequencing and how carefully certain elements need to be removed.
Our in-house team delivers core strip-out, demolition, groundworks, and structural alterations work, supported by dedicated project managers who oversee delivery throughout. For specialist or licensed elements, such as asbestos removal or certain temporary works design, we work with a small number of pre-approved specialist partners rather than open-market subcontracting, so the same trusted teams are used project after project.
Yes. We're happy to talk through relevant case studies for your type of project, and where practical, arrange a visit to a live or recently completed site so you can see our approach and standards firsthand. Given the sensitivity of some sites, particularly those with occupied tenants, this depends on what's appropriate to arrange, but we're generally open to it.
Cost is driven by a combination of scope (full versus partial strip-out or demolition), site access and logistics, the presence of hazardous materials requiring specialist removal, whether temporary works or structural support are needed, programme duration, and waste volumes. Sites with restricted access, live occupation, or heritage constraints typically require more planning and method statement work, which we reflect in the quote. We'll break down the pricing basis clearly so you understand what's driving the cost.
We aim to provide fixed-price quotes based on the scope and information available at the time of pricing. Costs can change where unforeseen conditions emerge once work is underway, such as previously undetected asbestos, unexpected structural issues, or hazardous ground conditions, since these fall outside what could reasonably have been surveyed in advance. Where this happens, we'll flag it, explain the cause, and agree to any variation with you before proceeding, rather than presenting it as a surprise at the invoice stage.
Depending on the scope, the documentation typically includes waste transfer notes and recycling rate summaries, asbestos removal certificates and air clearance documentation where relevant, structural monitoring records, and any warranties tied to temporary or permanent works installed. This documentation supports building control sign-off, insurance requirements, and, where applicable, BREEAM or other sustainability reporting.
Yes, we do. You can contact your project manager even after handover regarding any queries or issues. We’ll follow up directly rather than treat the project as closed the moment we leave the site.
